I couldn’t believe how great their service was. I called just before lunch yesterday because recent storms had knocked off several of my shingles. Before I could even finish my lunch Ramone was knocking on my door with a huge smile. He didn’t waste any of my time and simply told me he would inspect my entire roof and repair any damage he found. I heard a ton of hammering, then after about 20 minutes he knocks again and said I was good to go! I don’t usually write reviews, but after years of calling companies and waiting days for them to respond (if they ever do)..I felt compelled to let everyone know that there are still companies like this that care about their customers. Won’t hesitate to use James Kate when its time to replace my entire roof. Thanks guys!